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Wagdogs New Functionality - Coming April 8, 2017

New Administrator Functionality

Wagdogs has introduced two new features for organization administrators that will enhance the use of the site:

Custom Waivers

Administrators now have the option of creating and using customized waivers and releases for their registrants. The current set of waivers and releases are included in the standard registration process, however, administrators now have the option of adding, changing, and deleting custom waivers and releases to replace the standard versions. You can create as many or as few waivers as you need, customize the check box text for agree/disagree options, make the completion of waiver clauses mandatory or optional, and collect extra information if necessary. See the “Waivers/Releases” link from the Administrator page or the Administrator toolbar.

Refund Window Setting

There is a new setting and additional functionality for processing refunds for online registrations.

Under the Settings/Registration Settings tab, there is a field labeled “Number of days for which the refund option will be active.” The default setting is 15. The setting will determine the number of days that your organization will allow refunds to be processed. While a registration is within the refund window, a reimbursement to the organization will not be processed. Once the refund window for a registration closes, the registration reimbursement will be included with the next reimbursement to your organization. For example:


  • Number of days for which the refund option will be active: 15
  • Registration 1 is completed on April 10.
  • Registration 2 is completed on April 14.
  • Registration 1 is eligible for an online refund until April 25. On April 26, the option to refund the registration is no longer available. The reimbursement for this registration will be processed with the May 1 reimbursement.
  • Registration 2 is eligible for an online refund until April 29. On April 30, the option to refund the registration is no longer available. The reimbursement for this registration will be processed with the May 1 reimbursement.

Refund a registration fee

In conjunction with the new refund window, administrators can now process refunds directly from Wagdogs. While a registration is still eligible for a refund, just click the “Refund Online” button. A refund for that registration will be processed and applied to the payment option used at the time of registration. All registration and reimbursement records will be updated accordingly.